---
title: How can I update my account information?
description: "**You can update the following details:** - Embossed name - Email address - Contact number - Mailing and home address - Civil status **To update your account information, please follow these steps**: 1. Fill out the Customer Request form: [https://www.bananacrystal.com/bc-debit-card-customer-request/](https://www.bananacrystal.com/bc-debit-card-customer-request/)  2.…"
url: "https://www.bananacrystal.com/faq/how-can-i-update-my-account-information/"
updated: "2024-08-05"
category: BC Debit Card / Account Management
---

# How can I update my account information?

**You can update the following details:**

- Embossed name
- Email address
- Contact number
- Mailing and home address
- Civil status

**To update your account information, please follow these steps**:

1. Fill out the Customer Request form: [https://www.bananacrystal.com/bc-debit-card-customer-request/](https://www.bananacrystal.com/bc-debit-card-customer-request/) 
2. Attach a photo of yourself holding your passport.
3. Specify the account information you need to update.

⚠️**Action Item**: Please create a ticket on [support@bananacrystal.com](mailto:support@bananacrystal.com) with all the provided information.