---
title: How do I collect cash from MoneyGram?
description: "Once your withdrawal reaches the **ready-for-pickup** state, the app shows a **reference number** and a link with pickup details. Bring your ID and that reference number to a MoneyGram agent location to collect your cash. Always check the live status…"
url: "https://www.bananacrystal.com/faq/how-do-i-collect-cash-from-moneygram/"
updated: "2026-07-27"
category: "Agents / Withdrawals & Cash-Out"
---

# How do I collect cash from MoneyGram?

Once your withdrawal reaches the **ready-for-pickup** state, the app shows a **reference number** and a link with pickup details. Bring your ID and that reference number to a MoneyGram agent location to collect your cash. Always check the live status inside BananaCrystal -- the MoneyGram status page is only a snapshot.