---
title: May I request a Statement of Account for Balance check/unauthorized transactions/mismatch data on the dashboard/Dispute?
description: "Certainly! To request a Statement of Account, please provide the following information: - Subject: Statement of Account Request - Name - Card Number: - Reason for Request: (Specify if it’s for a Balance check, unauthorized transactions, mismatch data on the…"
url: "https://www.bananacrystal.com/faq/may-i-request-a-statement-of-account-for-balance-check-unauthorized-transactions-mismatch-data-on-the-dashboard-dispute/"
updated: "2024-08-05"
category: BC Debit Card / Account Management
---

# May I request a Statement of Account for Balance check/unauthorized transactions/mismatch data on the dashboard/Dispute?

Certainly! To request a Statement of Account, please provide the following information:

- Subject: Statement of Account Request
- Name
- Card Number:
- Reason for Request: (Specify if it’s for a Balance check, unauthorized transactions, mismatch data on the dashboard, or dispute)

Once you’ve provided this information, our team will process your request promptly and provide you with the necessary statement.

⚠️Action Item: Please create a ticket on support@bananacrystal.com with all the provided information.