---
title: Normal
description: "Dashboard deposit issues Card loading delays for VVIP and Cardholders (within 24 hours) Card application processing (3-5 weeks) KYC application processing (within 48 hours) Requests: Online Features, Single High-Value Bypass, VIP Bypass, RePIN, PIN resend Card shipment status and tracking…"
url: "https://www.bananacrystal.com/faq/normal/"
updated: "2024-08-06"
category: BC Debit Card / Customer Service Priority
---

# Normal

Dashboard deposit issues

Card loading delays for VVIP and Cardholders (within 24 hours)

Card application processing (3-5 weeks)

KYC application processing (within 48 hours)

Requests: Online Features, Single High-Value Bypass, VIP Bypass, RePIN, PIN resend

Card shipment status and tracking number request

General Inquiries

How-To’s

Collaboration Inquiries