---
title: What happens when I deactivate a store?
description: "Deactivating turns the store off without throwing anything away: - It stops taking payments, and any pay button you embedded stops working straight away. - Your payments, refunds and invoices stay readable. They are financial records and we keep them.…"
url: "https://www.bananacrystal.com/faq/what-happens-when-i-deactivate-a-store/"
updated: "2026-09-12"
category: Business / Store at Agent Website / Managing Your Store
---

# What happens when I deactivate a store?

Deactivating turns the store off without throwing anything away:

- It stops taking payments, and any pay button you embedded stops working straight away.
- Your payments, refunds and invoices stay readable. They are financial records and we keep them.
- **Your money is not affected.** It sits in the agent wallet, and you still reach it from Agent Wallet.
- Your handle stays yours. Nobody else can claim it.

You confirm once on a short dialog, so it cannot happen with a stray click, and you can **Reactivate** later. One thing to know: any pay-button key that gets revoked when you deactivate does not come back on its own, so if you reactivate you may need to add an integration again for a fresh key.