---
title: What happens when my card expires?
description: "When your card approaches its expiration date, you’ll receive a notification via email two months in advance to remind you. - To renew your card, simply follow these steps: - Fill out the Customer Request Form: [https://www.bananacrystal.com/bc-debit-card-customer-request/](https://www.bananacrystal.com/bc-debit-card-customer-request/)  1. Submit the completed…"
url: "https://www.bananacrystal.com/faq/what-happens-when-my-card-expires/"
updated: "2024-08-05"
category: BC Debit Card / Card Issues, Security, Renewal
---

# What happens when my card expires?

When your card approaches its expiration date, you’ll receive a notification via email two months in advance to remind you.

- To renew your card, simply follow these steps:
- Fill out the Customer Request Form: [https://www.bananacrystal.com/bc-debit-card-customer-request/](https://www.bananacrystal.com/bc-debit-card-customer-request/) 

1. Submit the completed form to initiate the renewal process.

**Card replacement fees are as follows:**

- Plastic card: 215 USD
- Metal card: 360 USD

⚠️Action Item: Please create a ticket on [support@bananacrystal.com](mailto:support@bananacrystal.com)  with all the provided information.