---
title: What should I do if I notice a discrepancy or mismatch in the transactions shown on my dashboard?
description: "To assist you further and ensure accuracy, please fill out the form so we can request a statement of account on your behalf: 1. Name: 2. Card Number: 3. Email Address: 4. Statement Date Coverage: ⚠️Action Item: Please create a…"
url: "https://www.bananacrystal.com/faq/what-should-i-do-if-i-notice-a-discrepancy-or-mismatch-in-the-transactions-shown-on-my-dashboard/"
updated: "2024-09-27"
category: BC Debit Card / Dashboard Issues
---

# What should I do if I notice a discrepancy or mismatch in the transactions shown on my dashboard?

To assist you further and ensure accuracy, please fill out the form so we can request a statement of account on your behalf:

1. Name:
2. Card Number:
3. Email Address:
4. Statement Date Coverage:

⚠️Action Item: Please create a ticket on [support@bananacrystal.com](mailto:support@bananacrystal.com) with all the provided information.