---
title: What should I do if I’m not receiving the 2FA code on my phone?
description: "If you're not receiving the 2FA code, check that your phone has a stable network connection and that there are no issues with your mobile carrier. If the issue persists, try using an authenticator app instead of SMS for 2FA."
url: "https://www.bananacrystal.com/faq/what-should-i-do-if-im-not-receiving-the-2fa-code-on-my-phone/"
updated: "2024-08-29"
category: Security / Two Factor Authentication (2FA)
---

# What should I do if I’m not receiving the 2FA code on my phone?

If you're not receiving the 2FA code, check that your phone has a stable network connection and that there are no issues with your mobile carrier. If the issue persists, try using an authenticator app instead of SMS for 2FA.