---
title: What should I do if my card has expired but I don’t plan to get a new one?
description: "If you decide not to renew your card, please follow these steps to request a Card Termination: - Fill out the customer request form: [https://www.bananacrystal.com/bc-debit-card-customer-request](https://www.bananacrystal.com/bc-debit-card-customer-request) - Provide a photo of yourself with your passport. - Provide a photo of the…"
url: "https://www.bananacrystal.com/faq/what-should-i-do-if-my-card-has-expired-but-i-dont-plan-to-get-a-new-one/"
updated: "2025-04-08"
category: BC Debit Card / Card Issues, Security, Renewal
---

# What should I do if my card has expired but I don’t plan to get a new one?

If you decide not to renew your card, please follow these steps to request a Card Termination:

- Fill out the customer request form: [https://www.bananacrystal.com/bc-debit-card-customer-request](https://www.bananacrystal.com/bc-debit-card-customer-request)
- Provide a photo of yourself with your passport.
- Provide a photo of the card cut in half.
- Be aware that a $30 administrative fee will be deducted from your account.
- Please remember to spend or withdraw any remaining funds before requesting card termination.

Once you’ve completed these steps, our team will process your request promptly.

⚠️Action Item: Please create a ticket on [support@bananacrystal.com](mailto:support@bananacrystal.com) with all the provided information.