---
title: What withdrawal statuses will I see, and what do they mean?
description: "- **Initiated** -- the withdrawal was created but not yet sent to the payout partner. - **Awaiting User** -- you need to complete an action (e.g. finish the MoneyGram withdrawal screen or provide required info). - **Awaiting Payment** -- the…"
url: "https://www.bananacrystal.com/faq/what-withdrawal-statuses-will-i-see-and-what-do-they-mean/"
updated: "2026-07-27"
category: "Agents / Withdrawals & Cash-Out"
---

# What withdrawal statuses will I see, and what do they mean?

- **Initiated** -- the withdrawal was created but not yet sent to the payout partner.
- **Awaiting User** -- you need to complete an action (e.g. finish the MoneyGram withdrawal screen or provide required info).
- **Awaiting Payment** -- the payout is queued/in transit. For **MoneyGram cash, this is your "ready for pickup"** state -- your cash is ready to collect.
- **Processing** -- the payout is in flight to your bank/partner.
- **Settled** -- done. The money has been delivered. ✅
- **Failed / Cancelled / Expired** -- the withdrawal didn't complete (see the refund question below).

**Settled**, **Failed**, **Cancelled**, and **Expired** are final states.