---
title: Why doesn’t a token I received show up in my wallet?
description: "To receive a token, your wallet first has to be **\"associated\"** with that token (a one-time, on-chain step for each token type). BananaCrystal **auto-associates tokens for you** the first time you're credited, so in normal use this is automatic. In…"
url: "https://www.bananacrystal.com/faq/why-doesnt-a-token-i-received-show-up-in-my-wallet/"
updated: "2026-07-27"
category: "Agents / Wallet & Balances"
---

# Why doesn’t a token I received show up in my wallet?

To receive a token, your wallet first has to be **"associated"** with that token (a one-time, on-chain step for each token type). BananaCrystal **auto-associates tokens for you** the first time you're credited, so in normal use this is automatic. In rare cases where a wallet can't associate a new token, the funds can't be received until that's resolved -- contact **support@bananacrystal.com** if a credit seems stuck.

*(Note: the association step itself is a technical action and won't appear as a transaction in your history.)*