---
title: Windows (General)
description: "Your camera's permission may be denied by the Windows operating system. To resolve: 1. Close any other applications currently accessing the camera 2. Open Windows Settings 3. Click on Privacy 4. Select Camera from the sidebar 5. Under Allow apps…"
url: "https://www.bananacrystal.com/faq/windows-general/"
updated: "2024-08-12"
category: Verification / How To Fix Your Camera for Verification
---

# Windows (General)

Your camera's permission may be denied by the Windows operating system. To resolve:

1. Close any other applications currently accessing the camera
2. Open Windows Settings
3. Click on Privacy
4. Select Camera from the sidebar
5. Under Allow apps to access your camera, toggle on the switch
6. Reload the page