I noticed some unusual numbers displayed on my “Transaction History” dashboard. What should I do if I encounter bugged numbers on the dashboard?

Category: Dashboard Issues

If you notice unusual or bugged numbers displayed on your dashboard, please follow these steps:

  1. Clear your browser cache.
  2. Perform a hard restart of your existing dashboard and browser.
  3. Log out of your account and log back in.
  4. Try accessing your dashboard from another device if possible.

If the issue persists or if you’re unable to locate the card load, please provide the following details:

  • The last 4 digits of your card
  • Short description of the issue
  • Troubleshooting steps you have already taken
  • Screenshot of your dashboard showing the bugged numbers

Our support team will investigate the issue and provide you with the necessary assistance to resolve the bugged numbers on your dashboard. ⚠️Action Item: Please create a ticket on support@bananacrystal.com with all the provided information.