My wallet has been compromised. Can I change the wallet connected to my account?

Category: Account Management

We’re sorry to hear about the compromised wallet and are here to assist you in updating your account information to ensure the security of your funds. To proceed with the update, please provide the following details:

  • Your full name.
  • The last four digits of your card number.
  • Your old wallet address.
  • Your new wallet address.
  • Transaction hash (if available).
  • Admin fee: 20 USD.
  • Payment Channels:

Once we receive this information, our team will promptly update your account with the new wallet address. If you have any further questions or concerns, please don’t hesitate to reach out to us. Your security and satisfaction are our top priorities.

⚠️Action Item: Please create a ticket on with all the provided information.