How can I dispute unauthorized transactions on my account?

⚠️Action Item: Step 1 – Statement of Account Request & Lock Card Request If you notice transactions on your account that you don’t recognize, please kindly provide us with information including: ⚠️Action Item: Step 2 – Dispute Transaction Report ⚠️Action Item: Please create a ticket on support@bananacrystal.com with all the provided information.

What should I do if there are unauthorized transactions on my card that I did not make?

If you’re noticing discrepancies in your account balance or unauthorized transactions, we’re here to assist you. Firstly, please provide us with: ⚠️Action Item: Please create a ticket on support@bananacrystal.com with all the provided information.