FAQs Category for Withdrawal
I’m sorry to hear about your card being swallowed by an ATM. We understand how frustrating this situation can be, but rest assured, we’re here to assist you every step of the way. Step 1: Contact the ATM Provider The first step is to contact the ATM provider. Their contact information is usually displayed on…
If your withdrawal was declined, we apologize for the inconvenience. Please provide the following details so our bank can assist you: ⚠️Action Item: Please create a ticket on support@bananacrystal.com with all the provided information.
Yes, the daily withdrawal limit depends on whether a VIP Bypass has been requested. If VIP Bypass is approved, the daily withdrawal limit is $249,000, subject to the merchant bank’s approval. You can request a VIP Bypass by sending a Ticket to support@bananacrystal.com
