The FAQs about
We’re genuinely sorry to hear that you’re considering terminating your card. Your satisfaction is our priority, and we’re here to address any concerns you may have to enhance your experience with us. Before you proceed, could you please share the reason behind your decision? Your feedback is invaluable in helping us improve our services and…
Certainly! To request a Statement of Account, please provide the following information: Once you’ve provided this information, our team will process your request promptly and provide you with the necessary statement. ⚠️Action Item: Please create a ticket on support@bananacrystal.com with all the provided information.
We’re sorry to hear about the compromised wallet and are here to assist you in updating your account information to ensure the security of your funds. To proceed with the update, please provide the following details: Once we receive this information, our team will promptly update your account with the new wallet address. If you…
You can update the following details: To update your account information, please follow these steps: ⚠️Action Item: Please create a ticket on support@bananacrystal.com with all the provided information.
