Yes. All fiat deposit and funding operations require verified KYC (identity verification). If your identity isn’t verified yet, deposit actions are blocked until verification is complete.
- Start or check your verification under Account → KYC in your settings.
- Verification review typically takes 1-2 business days.
- Verification statuses you may see: verified, verification pending, verification missing, or verification failed.
- If verification fails or you’re stuck, contact support@bananacrystal.com.