Category:
Card Issues, Security, Renewal
When your card approaches its expiration date, you’ll receive a notification via email two months in advance to remind you.
To renew your card, simply follow these steps:
- Fill out the Customer Request Form:
- Submit the completed form to initiate the renewal process.
Card replacement fees are as follows:
- Plastic card: 40 USD
- Metal card: 160 USD ⚠️Action Item: Please create a ticket on support@bananacrystal.com with all the provided information.